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Attractions Host/ess
Apply Now Apply Later Job ID 1248351BR Location Shipboard Business Disney Cruise Line Date posted Mar. 25, 2025Job Summary:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
Responsibilities:
- Assist with monitoring and operating all attractions locations including greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations and providing audience control while always ensuring Guests and Crew Member’s safety
- Memorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groups
- Monitoring Guest flow and providing a safe Guest experience
- Enforce policies and ride restrictions including monitoring height restrictions
- Ensure safety of ride operations including verifying safety restraints and belts are safely secured before a ride is set into motion
- Proactively engage with Guests by addressing needs and answering questions
- Help with Guest challenges and escalate as required
- Monitor radio communication with Attractions Coordinator, Attractions Managers and other areas
- Complies with the safety competencies, and all company policies and procedures
- Emergency Duties as specified in the ship Assembly Stations and Emergency Functions Plan
- SMS - uphold the general safety management responsibilities in areas and operations under their control
- Physical role requiring heavy lifting, climbing, pushing, pulling, bending, twisting, standing, walking, and kneeling. Must be able to grip, grasp, and lift from 5 to 25 pounds and must be able to push and pull up to 40 pounds
Basic Qualifications:
- Minimum six months of recent work experience in high volume guest facing environment (i.e. transportation, airport, resorts, F&B, retail, cruise industry)
- Preferably in attractions/ride operations (amusement parks, carnivals, waterparks)
- Focus on culture of safety and following procedures listed in operating guide
- High volume guest interactions, engaging qualities, handling conflict
- Clear and concise communication (English required), other languages preferred
- Must maintain time management, ability to multi-task and have attention to detail
- Works well in team environment as well as independently
- Comfortable with public speaking, giving instructions, enforcing rules in a courteous way focusing on safety
- Experience with repetitive work
- Crowd control experience
About Disney Cruise Line:
A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney’s island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.