Job Summary:

Responsibilities:

• Work alongside the team of Pool Service Host/Hostesses and providing leadership, guidance, mentorship and direction
• Supervise the overall cleanliness and sanitation of pool deck area and pool furniture. Daily tasks including but are not limited to: trash/garbage collection, towel stocking and distribution, and laundering/changing out of cushion covers for adult pools
• Report all maintenance directly or indirectly impacting guest experience (by basis of safety, efficiency & show) immediately and follow through
• Identify, mentor and develop future successor
• Proactively engage with guests of all ages; this position has high guest interaction
• Lead all aspects of pool towel distribution and collections onboard and in our private island operations
• Complete additional job responsibilities, as assigned by Disney Cruise Line leadership, based on operational need
• Follow all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
• Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications:

• 1 year Professional work experience in a supervisory capacity, within the last 3 years
• Ability to thrive in a fast-paced multi-tasked environment, balancing multiple requests/projects simultaneously on the Pool Deck
• Experience working in a high guest service focused company
• Excellent verbal communication skills
• Be able to work with and use various chemicals and cleaners
• Confidence to deal with difficult guests
• Displays effective collaboration and always shows good judgment
• Physically fit, with endurance to lift 50lbs and run up and down stairs multiple times during the day
• Basic computer skills required

Additional Information:

This is a SHIPBOARD role.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.