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Ship Investigation Manager

Apply Now Apply Later Job ID 1188152BR Location Shipboard Business Disney Cruise Line Date posted Apr. 14, 2024

Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As Ship Investigation Manager, maintain through exemplary leadership Disney Cruise Line® security criminal investigation operations at the highest standards. Coordinate with the security teams onboard for investigation and make recommendations to shore side management in respect to improving security investigation operations. Verify that the operational parameters of the company security criminal investigation philosophies are maintained.

You will report to Company Security Officer

Level: 3 stripes Officer


  • Verifying that security criminal investigations are compliant with the Ship Security Plan and Disney Cruise Line® policies and procedures

  • Conduct and control all shipboard criminal investigations, and prepare relevant reports
  • Create timeline of investigative incidents

  • Conduct video analysis of security investigations

  • Liaise and cooperate with shore side law enforcement and security agencies

  • Complete proper evidence gathering, securing, disposal, and documentation of same

  • Oversee crime scene preservation

  • Proactively develop actionable intelligence regarding guest and crew behavior

  • Interface with other ship departments to develop and share intelligence

  • Conduct crew policy violations (CPVs) of a criminal nature; assist with non-criminal CPVs

  • Conduct and memorialize investigation related interviews

  • Assist with non-criminal accident/injury investigations, when available

  • Ongoing review and development of security investigations policies and procedures

  • Training the security team regarding investigations and crime scene and evidence preservation.

  • Mentoring of subordinate by providing the knowledge, skills, and encouragement to foster personal and professional growth.

  • Identifying and developing training opportunities.

  • Communicating with the Shore Side Security Team to verify policy consistency throughout the fleet, where possible.

  • Provides professional and social guidance to subordinates by exemplary personal behavior.

  • Coordinate with Ship Security Officer and Chief Security Officer for all shipboard investigations

Basic Qualifications:

  • 10 years Law Enforcement/Military investigative experience
  • Skilled in Criminal Investigation Timeline creation
  • Demonstrated Intelligence gathering techniques
  • Excellent report writing
  • Court and legal case management and preparation of legal cases
  • Skilled in interview techniques
  • Skilled with video analytics
  • Demonstrated interpersonal skills and team building
  • Skilled in multiple reporting systems

Additional Information:

This is a SHIPBOARD role.
Applicants must:
  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
  • Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
  • Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
  • Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
  • Be willing to be appreciative of working and living in a multi-cultural environment
  • Be comfortable living in a confined space with strict rules and regulations
  • Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of five ships – the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.

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