Disney+ CEE Retention Intern
Apply Now Apply Later Job ID 10090434 Location Warsaw, Poland Business The Walt Disney Company (EMEA) Date posted May 24, 2024Job Summary:
About the Role & Team
We have an exciting Internship opportunity in our Disney+ Customer Management & Retention team in Central Europe. This role will be instrumental in driving and optimising customer retention across the CE region (with focus on Poland, Romania, Hungary, Czech Republic and Slovakia). This internship provides opportunity for learning digital customer marketing in a world-class streaming service. The individual will be working with local and regional teams to coordinate engagement and retention campaigns, reduce churn, optimize product and make Disney+ subscribers enjoy our content.
We offer a 6-12-month paid internship under an employment contract. We require student status, availability for at least 30 hours per week, and the ability to work onsite at our Warsaw office 4 days a week.
What You Will Do
Curating CEE communication calendar
Content campaign coordination for email, mobile, CTV, in-app (promoting new releases, library, long running series etc)
Owned channels asset and copy localization for 5 CE markets
Cross-team collaboration (marketing, analytics, legal, performance)
Product development (e.g. automated messaging, personalized content recommendation, optimizing payment process, UX updates to Disneyplus.com)
Project management: coordinating subscriber communication across 5 CEE markets
Learning and handling top-class digital tools for CRM
Data analytics, preparing presentations and reports
Required Qualifications & Skills
Passion for Disney brand
Curiosity about marketing, business, management or data analytics
Great communication, presentation and problem solving skills
Proficience in one of CE languages and English
Team player with positive and open-minded attitude
Good MS Office skills
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About The Walt Disney Company (EMEA):
Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Polska Sp.z o.o., which is part of a business we call The Walt Disney Company (EMEA).